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Mandatory from October 1, 2026: Customer Harassment Measures and Protecting Applicants and Visitors from Sexual Harassment
From October 1, 2026, employers in Japan must take measures against customer harassment (カスハラ) and prevent sexual harassment of "job seekers etc." (求職者等) — applicants, workplace visitors and others. This guide covers who is covered, what measures are required, and how to prepare if you host workplace visits or trial shifts.
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